Virginia Commonwealth Bank

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Our Privacy Policies

Consumer Privacy Policy.

Protecting your privacy is important to us. Virginia Commonwealth Bank recognizes the sensitive nature of your personal information and we take special care to protect your privacy. Please review our Consumer Privacy Notice to learn more about our privacy policy. We are committed to protecting the confidentiality and security of your financial information

Website Privacy Policy.

Protecting your privacy is important to Virginia Commonwealth Bank. We want you to understand what information we collect from our website visitors and how we use it.
If you visit our site to read information about VCB, such as the services we offer and our branch locations, we may collect and store information about the domain from which you access the Internet (such as America Online or another service provider), the Web browser you use, and the date and time you visit. We use this information to measure the success of our website and to make it more beneficial to you.

If you send us an e-mail, you may include personally-identifying information in your message. We will use your personal information only as it is required to respond to your request, complaint, or to reply to your comment. Your personally-identifying information is never given or sold to other organizations.

If you use VCB's online or mobile banking, we may collect and store the following information about you: your user ID, which contains no personally-identifying information; the category of service you requested (for example, inquiry, transfer or statement printing) and the number of times you requested each particular category of service; and the date and time you accessed our site.

Virginia Commonwealth Bank is committed to protecting user privacy. We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us.

Protecting the privacy of your children is essential. For that reason, our website is not structured to attract children under the age of 13. Parental consent is required for children under 13 to provide personally identifiable information via our website.